Who we are
Our website address is: https://sandersonheaders.com.
Our physical address is located at:
517 Railroad Ave
South San Francisco, California 94080
ph. (650) 583-6617
There has never been as good an example of a Customer Driven business as that of Street Rodding. Everyone who builds a street rod selects the best parts their budget permits, and every car is, in its own way, a test platform. The natural competition to have the baddest, coolest, and most talked about ride keeps raising the bar. To stay ahead of the game, professional builders and manufacturers are required to produce their best every day and make it better tomorrow.
When you choose Sanderson Headers, you not only get the best hand-made performance exhaust product available, you get the years of experience that goes into it. Since 1964, we’ve been building and installing headers and complete exhaust systems in every imaginable type of car and truck. Many of the products in this catalog come from custom installations that eventually became popular swaps. Others have been developed at the request of leading rod builders and aftermarket manufacturers.
Comments and Support Helpdesk
When visitors leave comments on the site or our support helpdesk we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. Otherwise
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for up to ten (10) years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example:
Shipping agencies that may include
- United Parcel Service
- United States Postal Service (USPS)
- International Customs Agencies
We use WordPress with WooCommerce to power our online store. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Visitor comments may be checked through an automated spam detection service.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by going to links such as these popular sites:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
We accept payments through common third credit card processors and PayPal. When processing payments, some of your data will be passed to the processor and/or PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Sanderson Headers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Sanderson Headers Web site and governs data collection and usage. By using the Sanderson Headers website, you consent to the data practices described in this statement.
Sanderson Headers uses the latest 256-bit encryption technology and other secure methods to protect your credit card information and personal data. You can place your orders using 256-bit SSL encryption (the strongest of the Internet standards for secure transactions) or you can telephone or fax your credit card information to us. It is NOT recommended to e-mail credit card information.
Collection of your Personal Information
Sanderson Headers collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. Sanderson Headers may collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
There is also information about your computer hardware and software that is automatically collected by Sanderson Headers. This information can include your IP address, browser type, domain names, monitor screen settings, access times, and referring Web site addresses. This information is used by Sanderson Headers for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Sanderson Headers Web site.
Sanderson Headers encourages you to review the privacy statements of websites you choose to link to from Sanderson Headers so that you can understand how those websites collect, use, and share your information. Sanderson Headers is not responsible for the privacy statements or other content on websites outside of the Sanderson Headers website.
Sanderson Headers does not sell, rent or lease its customer lists to third parties. Sanderson Headers may share data with trusted partners to help us perform statistical analysis, send you emails or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sanderson Headers, and they are required to maintain the confidentiality of your information. An example of a third party would a shipping company (UPS, USPS, FEDEX, etc). These entities obviously need your address info to be able to deliver your order.
Sanderson Headers does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Sanderson Headers keeps track of the pages our customers visit within the Sanderson Headers domain, in order to determine what Sanderson Headers products and services are the most popular. This data is used to deliver customized content and advertising within Sanderson Headers to customers whose behavior indicates that they are interested in a particular subject or product area.
Sanderson Headers website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sanderson Headers or the site; (b) protect and defend the rights or property of Sanderson Headers; and, (c) act under exigent circumstances to protect the personal safety of users of Sanderson Headers, or the public.
The Sanderson Headers website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sanderson Headers services or websites you visit. Any cookie that we employ will only be used in the best interest of our customers. You will NEVER find any spyware, tracking agent, or other deceptive scripts in any area of our website.
Security of your Personal Information
Sanderson Headers secures your personal information from unauthorized access, use, or disclosure. Sanderson Headers secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to our website, it is protected through the use of encryption, using the Secure Socket Layer (SSL) protocol. Credit card info is NOT saved on servers with access to the internet. This ensures the secure protection of your personal information.
Changes to this Statement
Sanderson Headers will occasionally update this Statement of Privacy to reflect company and customer feedback. Sanderson Headers encourages you to periodically review this Statement to be informed of how Sanderson Headers is protecting your information.
Sanderson Headers welcomes your comments regarding this Statement of Privacy. If you believe that Sanderson Headers has not adhered to this Statement, please contact Sanderson Headers directly. We will use commercially reasonable efforts to promptly determine and remedy the problem.